Protecting your personal and financial information at Shore United Bank is our number one priority. 

In addition to the security features included in our online banking products and services, there are security measures you can take to protect your personal and financial data.

  • Select passwords that are difficult for others to uncover
  • Change your passwords frequently
  • Do not share your passwords
  • Keep personal documents in a safe at home or a safe deposit box
  • Shred personal documents before throwing them away
  • Monitor your credit
  • Review your bank accounts monthly
  • Protect your purse or wallet at all times
  • Protect your computer with up to date anti-spyware and anti-virus software
  • Don’t reveal personal information to unverified sources on the phone or the internet
  • Technology changes quickly but there are four fundamental things you can always do to stay secure: Four Steps to Staying Secure
  • If you think you provided personal information to a perpetrator, change your password immediately, monitor your account activity and contact us

Additional resources to take action against Identity Theft can be found at the Maryland Attorney General website.

  • Closely monitor your accounts for unauthorized transactions
  • Always use the log out button to end a browser session
  • Be wary of email as well as their attachments and links
  • Always contact us at the number on your account statement
  • Be cautious of clicking on pop-up windows
  • Be sure that your computer has the latest security updates available
  • Monitor your account activity by setting up alerts
  • Optional Visa Purchase Alerts- Anytime a qualified Visa transaction takes place that meets our defined parameters, you will receive an alert in seconds via e-mail and or text message. You can set alerts for amount thresholds, online orders, international transactions and more here: Visa Purchase Alerts.

  • The bank will NEVER call or email you asking for account numbers, personal information, debit or credit card information
  • Never give out your account information, PIN or debit or credit card information
  • Know and trust with whom you are doing business
  • Beware of bogus credit report solicitations
  • Typographical errors in emails are often signs of fraud
  • Beware of Scams - if it is too good to be true, it probably is and you should be aware of potential problems

Learn More About Online Fraud Scams

  • Maintain up to date virus protection on your computer
  • To insure that your computer has the latest security updates available, visit Microsoft website

Pass It On is the Federal Trade Commission's consumer education campaign designed to encourage older adults to talk to their friends, neighbors, and relatives about scams. Chances are good that someone you know has been scammed. They may not talk about it, but the statistics do. The truth is that sharing what you know can help protect someone who you know from a scam. The FTC has several articles that you can use to start a conversation. Click on the link below and pass on some information that could help someone you know.


Learn More

  • Be suspicious of any unexpected email, even if it appears to be from someone you know. It is very easy for a criminal to forge any aspect of an email.
  • Never click on a link in an email without first hovering over the link and looking to see where it leads. If it doesn’t match the text of the link, do not click!
  • Whenever you have any questions about an email, contact the sender by phone or another means to verify whether they meant to send it to you.
  • If a link takes you to a sign in page, be certain you are at the correct place. Better yet, open a new browser window or tab and go to the website directly to log into your account.
  • Be especially wary of replies and forwards, especially replies to messages you never sent.
  • Watch out for messages that you are CC’d on, especially when it’s a large group or you don’t know any of the other people that the message was sent to.
  • If the message urges you to act immediately to avoid a negative consequence or offers to reward you with something of value, be skeptical. This is one of the most common tactics used by criminals.
  • If you receive an email from an online service or business partner that you are not expecting, proceed with caution (click to learn more).

I’ve been hearing about the Equifax breach in the news. What happened?

Equifax, one of the three major credit bureaus, experienced a massive data breach. The hackers accessed people’s names, Social Security numbers, birth dates, addresses and, in some instances, driver’s license numbers. They also stole credit card numbers for about 209,000 people and dispute documents with personal identifying information for about 182,000 people.

Was my information stolen?

If you have a credit report, there’s a good chance it was. Go to a special website set up by Equifax to find out: https://www.equifaxsecurity2017.com/ . Scroll to the bottom of the page and click on “Potential Impact,” enter some personal information and the site will tell you if you’ve been affected. Be sure you’re on a secure network (not public wi-fi) when you submit sensitive data over the internet.

How can I protect myself?

Enroll in Equifax's services. Equifax is offering one year of free credit monitoring and other services, whether or not your information was exposed. You can sign up at https://www.equifaxsecurity2017.com/ .

• Monitor your credit reports. In addition, you can order a free copy of your credit report from all three of the credit reporting agencies at annualcreditreport.com. You are entitled to one free report from each of the credit bureaus once per year.

•  Monitor your bank accounts.  We also encourage you to monitor your financial accounts regularly for fraudulent transactions. Use online and mobile banking to keep a close eye on your accounts.

•  Watch out for scams related to the breach.  Do not trust e-mails that appear to come from Equifax regarding the breach. Attackers are likely to take advantage of the situation and craft sophisticated phishing e-mails.

Should I place a credit freeze on my files?

Before deciding to place a credit freeze on your accounts, consider your personal situation. If you might be applying for credit soon or think you might need quick credit in an emergency, it might be better to simply place a fraud alert on your files with the three major credit bureaus. A fraud alert puts a red flag on your credit report which requires businesses to take additional steps, such as contacting you by phone before opening a new account. 

How do I contact the three major credit bureaus to place a freeze on my files?

Equifax: Call 800-349-9960 or visit its website .

Experian: Call 888-397-3742 or visit its website .

TransUnion: Call 888-909-8872 or visit its website .

Where can I get more information about the Equifax breach?

You can learn more directly from Equifax at https://www.equifaxsecurity2017.com/. You can also learn more by visiting the Federal Trade Commission’s web page on the breach at https://www.consumer.ftc.gov/blog/2017/09/equifax-data-breach-what-do. To learn more about how to protect yourself after a breach, visit  https://www.identitytheft.gov/Info-Lost-or-Stolen. 

Protect yourself from identity theft and fraud.

Get The Facts about online scams