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Below is a list of our most frequently asked questions. If your question is not listed below, contact your local branch or send us a secure message and someone from our team will get back to you shortly.

 

 

Debit & Credit Card Questions

How do I report a lost or stolen Shore United Bank card?

To report a lost or stolen ATM or Visa Debit Card, please call 888-758-4900 or 888-297-3416 to immediately deactivate your card. Please do not send an email to report a lost or stolen card.

 

Will I be able to make purchases in all countries/states using my Shore United Bank Visa debit card?

List of blocked countries and states

 

How do I apply for a Shore United Bank credit card?

Applying for a personal or business Shore United Bank credit card is simple! Below are some helpful resources about our credit card offers and links to apply online!

Apply for a personal credit card

Apply for a business credit card

 

How do I get a debit card (also known as, check card) for my Shore United Bank account?

Obtaining a debit card for your Shore United Bank checking account is easy! Please visit your local branch to get a debit card. With instant issue, you could have your new card as quickly as today. Debit/Check cards are linked to a Shore United Bank checking account and funds are taken directly from the account when used to make purchases at a retailer.

 

General Account Questions

What is my Shore United Bank routing number?

052100932

 

How do I add overdraft protection to my Shore United Bank account?

Overdraft protection for personal accounts

Overdraft protection for business accounts

 

How do I order checks for my Shore United Bank account?

You can order more checks for your Shore United Bank personal or business checking account through Harland Clarke’s online portal. Harland Clarke is our pre-approved, third party check provider.

Click here to order checks

 

How do I make a wire transfer from my Shore United Bank account?

If you're looking to do a wire transfer from you Shore United Bank account, please call or visit your local branch for assistance.

 

How do I open an account with Shore United Bank?

Please visit your local branch to open an account! Due to COVID-19, we request that you call to make an appointment prior to visiting any of our locations.

 

How do I find my Shore United Bank account number?

For the security of our account holders and fraud prevention purposes, we do not advertise how to obtain an account number. If you need assistance, please call or visit your local branch for assistance. Because we care about the security of your account, be prepared to answer security questions prior to receiving any account information.

 

How do I set up direct deposit to my Shore United Bank account?

You will need to obtain a direct deposit form from your employer and list your Shore United Bank account details on the form. If you need your account details, please call, or visit your local branch. Because we care about the security of your account, be prepared to answer security questions prior to receiving any account information.

 

How do I change my address on my Shore United Bank account?

Please call or visit your local branch to fill out the necessary paperwork and initiate an address change on your account. If you’re currently enrolled in Online Banking, you may submit a request for an address change using this service.

 

How do I place a stop payment on a Shore United Bank check?

Due to the time sensitive aspect of stop payments, please call 877-758-1600 or visit your local branch at your earliest convenience to place the stop payment. Customers currently enrolled in Online Banking can submit a stop payment request online.

 

Loan Questions

How do I skip a payment for my Shore United Bank loan?

If you are experiencing financial hardships, please contact your local branch or your relationship manager to discuss loan payment relief options.

 

What are the loan rates at Shore United Bank?

We welcome a conversation with you about the rates for any of our loan products. Please call or visit your local branch to speak to a member of our team today.

Home loan products

Personal loan products

 

How can I establish or remove my automatic loan payments?

There are several options for establishing or removing an automatic loan payment. Please call 877-758-1600 and ask to speak to our Loan Operations department. A team member will be glad to discuss the various options with you.

 

How do I select the right mortgage option for my needs?

We offer several different mortgage financing options. Please visit our home loans page to learn more. Contact your local branch to start the process of purchasing your home through Shore United Bank.

 

What documents do I need to apply for a mortgage loan?

We have compiled a list of all the documents necessary for you to apply for a mortgage loan through Shore United Bank.

List of documents needed to apply for a mortgage

 

How do I obtain a prequalification letter when I am in the market for purchasing a new primary residence or second home?

To get prequalified, contact a Shore United Bank Loan Officer. You will need to provide some basic information about your credit, debt, income, and assets, and they can advise you how much you may be able to borrow. If the bank can prequalify you successfully, we can provide you with a prequalification letter.

 

How long does the loan process take for a mortgage?

The entire mortgage process has several parts, including getting prequalified, getting the home appraised, and getting the actual loan approved. In a normal market, this process takes about 30 days on average. During high-volume months, it can take longer—an average of 45 days.

 

Online & Mobile Banking Questions

How do I sign-up for online banking for my Shore United Bank account?

If you are looking to enroll in online banking for your personal or business Shore United Bank account, visit our personal or business online banking page to begin the enrollment process.

Enroll in personal online banking

Enroll in business online banking

 

How do I sign up for mobile banking for my Shore United Bank account?

Simply download our mobile app, select enroll now and follow the instructions to enjoy access to your account, make deposits and more!

 

Does Shore United Bank offer mobile deposit?

If you have a Shore United Bank account, and you are enrolled in mobile banking, you can deposit a check right from your smartphone. If you’re not already enrolled in online banking, you’ll first need to download our mobile app and select ‘Enroll Now’ to begin the enrollment process.

 

How do I deposit a check on my phone to my Shore United Bank account?

Mobile check deposit is one the many convenient services that Shore United Bank offers. Please visit our mobile banking page for more details and instructions.

 

How do I login to my Shore United Bank online banking account?

To login to your Shore United Bank online banking account, click on the LOGIN option on the top right of our web page. Enter your ‘Access ID’ and ‘Passcode’ to gain access to your account(s).

 

How do I login to my Shore United Bank mobile banking account?

If you already have the Shore United Bank app downloaded on your phone or tablet, simply click on the app icon and enter your ‘Access ID’ and ‘Passcode’ to gain access to your account(s).

 

How do I get my statements electronically?

Login to your online banking and click on the eStatements tab. Follow the steps to have your future statements delivered to your online banking.

Please note: You may need to enable Pop-Ups

 

CD & IRA Questions

How much can I contribute to an IRA?

The IRS sets annual limits on contributions each year. The contribution limit for 2020 is $6,000, or $7,000 if you’re age 50 or older. Please refer to the IRS contribution limits for more details.

 

Is my IRA contribution deductible on my tax return?

It depends on the type of IRA you have, if you have a retirement plan at work or if your income exceeds certain limits. Please consult with our tax advisor for more details.

 

What are the CD rates at Shore United Bank?

We welcome a conversation with you about the current rates for any of our CD products. Please call or visit your local branch to speak to a member of our team today.

 

Hours & Locations

What are the hours at Shore United Bank?

List of branch locations and hours

 

Where are Shore United Bank ATMs located?

A complete list of our ATMs can be found on our locator page. Shore United Bank is part of the Allpoint Network, which means with your Shore United Bank debit or ATM card, you have access to over 55,000 ATMs worldwide surcharge-free.

 

Where are Shore United Bank branches located?

Our locations page contains a list of our branch locations, along with branch management contact information and details about each of our branches.

 

How can I find the nearest Shore United Bank branch or ATM?

Use our branch locator to enter in your current location and find the nearest Shore United Bank branch or ATM to you.