I was tired of national banks being non-responsive, prioritizing everything above our needs, so I moved by business banking to Shore United Bank (a local bank). Over the years, it has proved to be the right decision. Here are a few reasons:- Available ... When we pick up the phone, we talk to people that know us and our business.
- Flexible ... They have adapted standard services to meet our needs
- Advisors .. They provide timely insight and information to guide company decisions.
This has worked so well, that I moved my personal banking to Shore United as well.
5 Star Review from a Business Customer at our Crofton Branch
At Shore United Bank we are a Community of Dreamers. Big enough to help, Small enough to care, helping our communities prosper one dream at a time.
"Friendliest and best bank I've ever dealt with. Always there when I need them. Doesn't charge you fees for everything under the sun. Not to mention the staff there. Always very friendly and a smile on their face"
5 Star Review from a customer at our Annapolis Branch
"No matter the time of day or how busy the Arbutus Branch is, they always have a friendly smile and helpful. They know their customers by name, you will not find this at the Bank of America or Chase. Come say hey to Robin, Beth, Marc."
5 Star Review from a customer at our Arbutus Branch
"Shaundyll has displayed amazing customer service skills very friendly and kid friendly. She has definitely made this bank superior super helpful and very wise and super knowledgeable about finances."
5 Star Review from a customer at our Cambridge Branch
"We've been banking with Shore United Bank for our business for several years now, and I can't say enough good things about the experience. Every time I call, the team knows me by name and treats our business like a priority—not just another account. Their level of personal service is rare and incredibly appreciated. They consistently go above and beyond to meet our needs and ensure everything runs smoothly. It's clear they genuinely care about their clients. Highly recommend!"
5 Star Review from a business customer at our Crofton Branch
"I absolutely love the Dover Branch of Shore United Bank. They are always super friendly and take care of my business and personal accounts. They also answer some pretty random bank/money questions that I ask!!"
5 Star Review from a business customer at our Dover, DE Branch
"As Small business owner the switch to Shore Bank has been seamless. The bank offers everything a "big bank" offers with the personal touch I wanted from a banking expertise."
5 Star Review from a business customer at our Waldorf Branch
"I have been an account holder for over 30 years, starting with Community of tri County, then of Chesapeake, and now Shore United Bank. Stacey and Linda out of Bryans Road have always treated me like family, very helpful, professional and friendly! Once it transitioned over to Shore United Bank, McKenzie out of Charlotte Hall, was so helpful, compassionate and professional when helping me with my accounts after my husband passed. She always happily answered all my questions and followed up quickly with anything I needed. Thank you to these very special ladies whom always remember me by name, ask how I am and make me feel like family and not just a customer! Customer for life ❤️"
5 Star Review from a customer at our Charlotte Hall Branch
"I’ve had consistently great experiences at this branch! The staff is always friendly, professional, and genuinely eager to help. Whether I’m making a quick deposit or need assistance with more complex banking needs, I always feel well taken care of.
Special shoutout to Nikie for going above and beyond to make sure my questions were answered and my concerns addressed. The branch is always clean, organized, and welcoming, which makes banking in person a pleasure.
I appreciate the personal touch and excellent customer service every time I visit. Highly recommend this branch to anyone looking for a reliable and supportive banking experience!"
Special shoutout to Nikie for going above and beyond to make sure my questions were answered and my concerns addressed. The branch is always clean, organized, and welcoming, which makes banking in person a pleasure.
I appreciate the personal touch and excellent customer service every time I visit. Highly recommend this branch to anyone looking for a reliable and supportive banking experience!"
5 Star Review from a customer at our Chestertown Branch
"Everyone here at Shore United Bank in Leonardtown, is friendly and kind. They are always fully staffed trying to get you in and out. They do a great job with having the change we need for owning a small business. Sandy does a great job managing and making sure everyone gets waited on in a timely manner. Sandy has helped us with different accounts in the past and has always been supportive. This summer I have had to bring my children in more often with school being out and they went above and got coloring books for them. This is where you want to be if you’re a small business owner. They treat you like family."
5 Star Review from a business customer at our Leonardtown Branch
"This is a great bank. I’ve got nothing but good service from them since I joined. Patrick, Nikki and Shelly are amazing. They give you service with a smile, and they have all the products you need. I recommend you open your account at this location."
5 Star Review from a customer at our Fredericksburg (Harrison Crossing) Branch
"We absolutely love banking as a small business with this local bank. The branch manager, Tiffany and her staff provide stellar customer service. Customer service like this does not come easy. We wouldn’t bank anywhere else. They are competitive with their rates, and always go to extra mile."
5 Star Review from a business customer at our Milford, DE Branch
"I love visiting this Shore United Bank, a Consistently Calm Environment with Exceptional Service!
I can't say enough good things about Shore united bank! Every time I visit, I'm greeted by a wonderfully calm and peaceful environment, which is such a breath of fresh air. What truly sets them apart, however, is their commitment to going above and beyond for their customers. The service consistently exceeds my expectations.
A huge part of this exceptional experience is thanks to Kristan Green. She's an absolute rockstar! Kristan is incredibly knowledgeable and remarkably quick at her job. No matter what problem I bring to her, she always solves it efficiently and effectively. Her presence is always a huge plus when I'm there.
If you're looking for a bank that combines a serene atmosphere with outstanding problem-solving service, look no further than Shore united bank. And if you get the chance to work with Kristan, you're in for a treat!"
I can't say enough good things about Shore united bank! Every time I visit, I'm greeted by a wonderfully calm and peaceful environment, which is such a breath of fresh air. What truly sets them apart, however, is their commitment to going above and beyond for their customers. The service consistently exceeds my expectations.
A huge part of this exceptional experience is thanks to Kristan Green. She's an absolute rockstar! Kristan is incredibly knowledgeable and remarkably quick at her job. No matter what problem I bring to her, she always solves it efficiently and effectively. Her presence is always a huge plus when I'm there.
If you're looking for a bank that combines a serene atmosphere with outstanding problem-solving service, look no further than Shore united bank. And if you get the chance to work with Kristan, you're in for a treat!"
5 Star Review from a customer at our Easton (Marlboro Ave.) Branch
"I’ve had a great experience with Shore United Bank in Elkridge branch. Manager Angela and her team go above and beyond—special thanks to Megan for her attentive support. The teller staff, Jay and Karla, are always friendly and helpful with all my financial needs. Truly appreciate the excellent service from the whole team! Thank You and I am glad I am your customer."
5 Star Review from a customer at our Elkridge Branch
"We don't have enough positive things to say about the team at Shore United. Our business feels supported in every way. The team is responsive, knowledgeable, creative, and always a joy to work with. We're very grateful for Shore United and are happy to have them on our side!"
5 Star Review from a business customer at our Stevensville Branch
"I rarely write reviews, but I had to take a moment to recognize the exceptional service I received from Rachel at the bank. From the moment I stepped up to her window, she greeted me with a warm, genuine smile and an energy that immediately put me at ease. She was not only professional and efficient but also incredibly patient and kind.
Rachel went above and beyond to ensure my transaction was handled smoothly, taking the time to explain everything clearly and even catching a small error I hadn’t noticed. It’s clear she takes pride in her work and truly cares about her customers.
In a world where good service can feel rare, Rachel stands out as a true example of excellence. She turned what could have been a routine errand into a positive, memorable experience. The bank is lucky to have someone like her on their team—I know I’ll be asking for Rachel the next time I visit!
Thank you, Rachel, for your outstanding service. You made my day!"
5 Star Review from a customer at our La Plata (Downtown) Branch
"Employees are always friendly and helpful. I will take a local community bank like this, that treats you like a real person, over a huge corporate conglomerate bank every time."
5 Star Review from a business customer at our Prince Frederick Branch
"Always had a great experience at Shore United. Have been dealing with this branch since it was Felton Bank and never had a question or issue that wasn't resolved quickly with a phone call. Everyone there has been very helpful."
5 Star Review from a customer at our Felton, DE Branch
"The team at Shore United, Lothian/Waysons Corner is truly the best! They provide amazing customer service. We enjoy working with them for our banking needs. We have both business & personal accounts and they support the needs of both! Great people & great bank."
5 Star Review from a business customer at our Lothian Branch
