Due to an increasing number of fraudulent international and domestic debit card transactions, we believe that we can best protect your account and the Bank by blocking transactions from certain countries known for these types of transactions. At this time, transactions in the following countries may be limited:
Albania, Bahrain, Bosnia, Bulgaria, Croatia, Cyprus, Greece, Hong Kong, Hungary, India, Japan, Kuwait, Macedonia, Mauritius, Moldova, Nevis, Pakistan, Philippines, Qatar, Romania, Russia, Saint Kitts, Singapore, Slovakia, Slovenia, Spain, Sweden, Thailand, Turkey, United Kingdom, Yugoslavia, Saudia Arabia, China, South Africa, Nigeria, Bangladesh, Vietnam, United Arab, and Emirates.
CREDIT transactions in the following States may also be limited:
Arizona (specific merchants), Georgia, Illinois, Massachusetts, Minnesota, Mississippi, New York (specific merchants), Ohio (specific merchants), and Virginia (specific merchants).
If your CREDIT transaction is denied, re-attempt as a DEBIT transaction and use your PIN.
Due to ever changing fraud trends this list may not be all inclusive. Additional merchants and locations may be blocked from time to time to combat current fraudulent transaction activity.
If you are a victim or attempted victim of Internet or Debit Card fraud it’s important to report the scam or situation to us quickly so that the Bank can attempt to protect you from any additional fraud.
In a fraud scheme called “phishing”, ID thieves trick people into providing their account and card numbers, PINs, and other personal information by pretending they are someone they are not. The most common forms of phishing are by email and telephone. Don’t click on the link in an email or respond to phone inquiries that ask for your personal information, no matter how legitimate they appear.
Take the time to:
- Stop. Resist the impulse to immediately click through to the URL or tell your personal information, no matter how upsetting or exciting the claims may be.
- Look and Listen . Examine the claims made closely and consider whether they make sense. Legitimate companies may contact you but they don’t request your account number or other personal information.
- Call. Call the company and ask whether the communication came from them. Get the phone number from the phone book, or directory assistance then call to find out if the person is legitimate. Don’t use the number provided to you by the caller.